Global leader in voice, video and content collaboration solutions executes flawless integration and virtualization of complex enterprise IT systems
RagingWire Data Centers, the nation’s premier data center provider and an NTT Communications group company, published today a new case study about the data center consolidation and server virtualization project completed by Polycom, a leading provider of voice, video and content collaboration solutions, serving more than 415,000 customers worldwide. The project, led by Elias Dimitropoulos, IT Director for Networking, Unified Communications, and Data Centers at Polycom, generated a 55% reduction in overall costs to maintain their IT footprint and improved power availability. RagingWire’s Sacramento data center campus was selected by Polycom as the site for their new IT systems.
According to Dimitropoulos, “As Polycom grew so did our IT systems and our data centers. We initiated a server virtualization and data center consolidation project with RagingWire to help us manage this growth and keep our servers and systems up to date.”
Polycom was founded in 1990 and is headquartered in San Jose, California. The company has developed back-end applications to support its business on various systems. The challenge was planning out how to improve the systems while they were running.
Dimitropoulos commented, “It would have been too disruptive to our business to move and replace our IT footprint all at once. The key for us was using a phased approach on nights and weekends with frequent checkpoints before moving to the next step.”
Like many companies considering a data center consolidation, there were both opportunities and risks associated with reducing the number of data centers and virtualizing the server farm. For Polycom, the opportunities were to leverage new server technologies to lower costs and to realize economies of scale from the consolidated data center footprint. The risks were potential downtime during the transition and determining a way for Polycom’s engineers to have remote access to their data center.
“RagingWire’s on-site ‘Remote Hands and Eyes’ technicians were critical to the success of our data center consolidation,” continued Dimitropoulos. “We built the plan and RagingWire made it happen. Once the new data center site went live, we turned over day-to-day operations and support of Polycom’s servers to the ‘Remote Hands and Eyes’ team. We have full control, and use RagingWire as our onsite delivery team.”
RagingWire is grateful to Polycom for their support and contributions to the case study. The document should be a useful resource to data center and IT professionals, and is available free of charge on RagingWire’s website at www.ragingwire.com/customer-case-studies.
“Congratulations to Polycom on successfully completing their data center consolidation and thank you for sharing your story with the industry,” said Doug Adams, Senior Vice President and Chief Revenue Officer of RagingWire. “We are proud to have been selected by Polycom as their data center platform and pleased to be providing ongoing support of their IT systems.”
About RagingWire Data Centers
RagingWire Data Centers designs, builds, and operates mission critical data centers that deliver 100% availability and high-density power. The company has nearly 1 million square feet of data center infrastructure in Northern California and Ashburn, Virginia and is affiliated with the global network of 130 data centers under the NexcenterTM brand operated by NTT Communications. RagingWire’s patented power delivery systems and EPA ENERGY STAR rated facilities lead the data center market in reliability and efficiency. With flexible colocation solutions for retail and wholesale buyers, a carrier neutral philosophy, and the highest customer loyalty in the industry as measured by the Net Promoter Score®, RagingWire meets the needs of top internet, enterprise, and government organizations. More information is available at www.ragingwire.com.