NTT Global Data Centers Americas's blog

Silicon Valley SV1 Data Center Construction Updates

Stay up to date on the latest news and milestones from our new Silicon Valley data center campus currently under construction.

August 2020

 

 

July 2020

Concrete Massonary Unit Wall (CMU) in place. The gap in the 3-story steel paneling is for access to place the pre-manufactured generators inside and to be sealed once in place. 

Level one and two concrete placement complete.  

June 2020

SV1 Fireproofing

The team is adding Sprayed Fire- Resistant Material (SFRM) a spray on layer of fireproofing that contains gypsum and other materials like mineral wool, quartz, perlite, or vermiculite to the lower level of the building. The spray helps to delay or prevent the failure of steel by thermally insulating the structural members to keep them below the temperatures that cause failure in the event of a fire.

SV1 Topping Off

May 2020

The team has built the second, third, and fourth floor topping the building off. 16 MW of IT power will be distributed throughout the 160,000 sq. ft. facility.

 

April 2020

SV1 Steel Walls

The team is in the process of installing the building's steel framing. The steel is anchored to the cement flooring that sits on top of the base isolators.

 

March 2020

The final section of the base isolation system's triple bearing base isolators have been installed. Listen to Anoop Mokah, Vice President of Earthquake Protection Systems detail how the triple bearing base isolators operate in the event of an earthquake. To learn more about how the base isolation system works read the following article Taking Earthquake Protection to the Next Level in Data Centers by Bob Woolley our Sr. Vice President of Operations.

 

February 2020 

NTT Silicon Valley Data Center - Earthquake-resistant Base Isolation System Installation

The first section of the base isolation system has been installed at our Silicon Valley SV1 Data Center. The isolators are a very important piece to the state-of-the-art base isolation system, it works to protect the building during an earthquake by following the movement of the earth preventing the building itself from moving. The isolators move 3 meters in any direction to help keep the building in place. There is a greater chance that the building will stay operational after a seismic event when built with isolators.

 

September 2019

Demo has begun at our Silicon Valley SV1 Data Center, the team has recycled the old building to make way for our newest data center.  

 

March 2019

We have purchased land and have begun developing a new world-class, 16 megawatt data center “Silicon Valley SV1 Data Center” in Santa Clara, the heart of the tech capital of the world.With a total of 160,000 sq. ft. and 16MW of critical IT power, SV1 is an ideal choice for companies needing data center capacity in this top market where new inventory sells quickly. This facility is the first in Santa Clara to use an earthquake-resistant design featuring an innovative base isolation system. Our campus will also include 100 percent green energy capabilities.

Hillsboro Data Center Campus Construction Updates

Stay up to date on the latest news and milestones from our new Hillsboro data center campus currently under construction.

August 2020

 

 

July 2020

Installation on the North IT Room is under way. The main distribution frame, connects NTT’s infrastructure in the Hillsboro data center to the many providers and locations across the globe. The yellow and white track running above the MDF, otherwise known as the cable track, carries the signal from an enclosure to the MDF and out to the world. The patch panel acts as a handoff from the internet provider to the data center. 

The fan walls are currently being installed to vault one. Our team uses slab flooring and a fan wall design to cool the data floor, making for a more efficient and sustainable alternative.  

June 2020

Hillsboro Data Center Campus Construction Update - June 2020

The chillers have finished being installed. The chillers circulate cool water throughout the building.

Hillsboro Data Center Campus Construction Update - June 2020

The manufactured Medium Voltage Switch Gear have been delivered to the site. The team is tying in the medium voltage switch gear to the main utility provider adding power to the building.

April 2020

Modules Installed

The prefabricated electrical modules have finished installation on the side of vault one. 

 

HI1 Walls of Vault

The data center floor has been completed, currently the walls of the vault are being installed. 

 

HI1 Vault Walls

The pre-fabricated electrical modules have been installed at the first of NTT's Hillsboro, Oregon data center campus HI1. The pre-fabricated electrical modules are an essential part of the construction and design teams formula to delivering quality data centers quicker and more efficiently. By constructing the electrical modules offsite, the construction team is able to focus on other areas of the build while they are manufactured and shipped to the site. 

March 2020

Equipment Pads HI1 Construction

The construction team prepares for the prefabricated equipment to arrive on site by laying the foundation in which they will be installed. The foundation pads shown closer to the building are for the generators and electrical modules. The foundation pads shown further from the building are for the chillers. Simultaneously, the team prepares the inside of the building. This modular approach to construction allows us to get capacity online faster for our clients. 

February 2020

HI1 Construction Blog- Slab Floor Install Prep

Our construction team prepares the data floor by adding the essential infrastructure below neccessary for our future clients. Once all cabling and piping has been installed the data center floor will be poured, this slab floor and fan wall design ensures an effcient way to keep the data floor cool. 

January 2020

The first 6MW customizable vault is currently under construction and is available to pre-lease. This vault will be located in the first of five planned buildings on our Hillsboro, OR Data Center campus. Vault 1 will be available this summer. 
 

Vault 1 - General Specifications

  • 6MW at 258.7 watts per square foot
  • 23,000 sq. ft.
  • Single-story structure with a concrete slab design
  • Dedicated electrical infrastructure option at 6MW

To learn more about our Hillsboro, OR Data Center campus and get more details on the first 6MW vault layout and specifications, download the brochure here: NTT Hillsboro Data Center Brochure

November 2019

 

Introducing NTT's Hillsboro, Oregon Data Center campus. The 47-acre campus is located in the Pacific Northwest technology hub with one of the richest network infrastructure in the country. The 1,000,000 square foot space will have 144MW of critical IT load. The first of five buildings, HI1 will be opening in the summer of 2020. Our campus will also include 100 percent green energy capabilities.

Chicago CH1 Data Center Construction Updates

Stay up to date on the latest news and milestones from our new Chicago data center campus currently under construction.

August 2020

The construction team has used a crane to lift the chillers to the roof of the building. The chillers are used to circulate cool water throughout the building.

July 2020

Installation on the IT Room is under way. The main distribution frame, connects NTT’s infrastructure in the Chicago data center to the many providers and locations across the globe. The yellow and white track running above the MDF, otherwise known as the cable track, carries the signal from an enclosure to the MDF and out to the world.  

June 2020

CH1 Vault Flooring

The team is preparing to pour the concrete flooring for vault one. This design includes a slab flooring and fan wall cooling technique. 

May 2020

NorthEast Walls

The North East exterior and South West exterior is in progress. Steel and glass will be placed over the wall studs in the next phase of construction. This is the exterior of where the ops team and other offices will be located. The concrete wall to the far right is where the vaults are located.

Partitioned walls

The interior partition framing is in progress. 

The prefabricated exterior walls of the building have been shipped in and installed. By using prefabricated exterior walls we are able to simultaneously build out the interior speeding up timelines of construction. 

 

April 2020

CH1 Roof Installed

The roof has been set, next the precast walls will be shipped to the site and installed to the sides of the building. 

 

March 2020

Setting the Bean

The steel was officially topped out at the NTT CH1 project.  Honoring a long standing tradition, the final steel beam was painted white and affixed with the American flag.  The beam was then signed by the ironworkers and other tradesmen.  They also added the names of project team members from Clune, Verity and Linesight before it was hoisted into place. The topping out ceremony marks a very exciting milestone for this site!

 

November 2020

CH1 Construction has begun

The first 6MW of critical IT load is currently under construction and is available for pre-lease. “The first building on our Chicago Data Center campus is standing up its core and shell now,” said Doug Adams, President and CEO of NTT Global Data Centers Americas (formerly known as RagingWire Data Centers). “By using modular construction techniques, economies of scale, and carefully planned supply chain management, we have lowered construction costs and will be able to affordably offer all the space and critical IT power needed to help companies grow and scale their data center presence as their business needs evolve.”  

 

October 2019

CH1 Exterior

Introducing NTT’s Chicago Data Center campus. The 19-acre campus is located in Itasca, Illinois, which is in the prime area for wholesale data centers. The campus will have two buildings offering a total of 72 megawatts of critical IT load. Each of the two buildings will offer 36 megawatts and 250,000 sq. ft. of space spread over two stories. The first six megawatts of critical IT load will be available in late 2020.

Earthquake Protection Systems partners with NTT to keep our customer's IT equipment safe.

 

 

Tokyo, where NTT is headquartered, is known to experience some of the most powerful earthquakes on the planet. That’s one of the reasons why NTT has dedicated much research and resources toward building seismically stable data centers that can protect clients’ mission-critical, sensitive equipment in the event of a strong earthquake. 

Now, NTT is bringing our proven construction model for earthquake-resistant data centers to Silicon Valley by building a four-story, 16MW data center in Santa Clara. The building will be set on a base isolation system that will be the first of its kind for data centers in the region. 

Opening in early 2021, this new Silicon Valley SV1 data center will provide clients with a state-of-the-art presence in a global tech hub, while also connecting them to NTT's platform of 160 data centers across 20 countries and regions around the world.

The Secret to Data Center Expansion: Modular Construction

 

 

It is no surprise that the demand for data centers has increased since March 2020. With so many people turning to digital entertainment, a work from home lifestyle, and remote schooling environments, this increase in network traffic is leaving online technology-based companies looking for data center space beyond the scope of their on-premises resources. 
 
Luckily, colocation data centers can take the burden of running a data center off your shoulders. NTT Ltd.’s Global Data Centers Americas division offers access to data centers all over the world. One of the key strategies that enabled us to expand our platform to 160 data centers across 20 countries and regions is the concept of modular construction, which lowers production costs, speeds up timelines, and provides customizable spaces for customers.  
 
The concept of modular construction is simple. By simultaneously constructing the data center shell onsite while the mechanical and electrical components are manufactured at an offsite factory, our team can speed up the timeline of production. The modules are shipped to the site and installed for just in time commissioning.  
 
Not only does manufacturing offer a more efficient solution, but it also increases the integrity of the product. Often, building large components onsite has limitations. Whereas building in a manufacturing warehouse allows for the use of better materials, more thorough testing, and specialized labor.  
 
There are many benefits to a modular construction approach: 
 
    1    Lower costs from buying material in large volumes for quantity discounts. 
    2    Better scheduling of resources from using repeatable processes . 
    3    Reduction of on-site manpower from using prefabricated components.  
    4    Lower labor workforce rates from using factory assembly staff vs. tradesmen on-site.  
    5    Fewer costly weather-related delays by shifting prefab components indoors.  
    6    Lower costs associated with QA/QC through factory controlled repeatable processes . 
 
Overall, modular construction is a smart and efficient way of constructing data centers, leading to faster delivery at a lower price point for data center customers. 

Coronavirus (COVID-19) Response Plan

Our ongoing response to employees, clients and partners during COVID-19.

Updated: May 6, 2020

NTT Global Data Centers Americas is continuing to monitor and respond to the Coronavirus (COVID-19) outbreak that is currently impacting communities across our service areas and the nation, and our hearts go out to all those affected. Our teams are working diligently to maintain mission-critical data center operations while prioritizing the safety and well-being of our employees, clients and partners. As the situation regarding the ongoing Coronavirus (Covid-19) outbreak continues to evolve, we want to reassure you that we have plans in place to keep our data center facilities open and serviced with critical operations continuing at any hazard threat level.

Specific actions

NTT has taken the following actions with our employees and to maintain the data centers.

Specific actions we are taking with our employees and teams:

  • Suspension of non-essential business travel for all employees globally.
  • Self-quarantine for employees who recently travelled to a high risk area and/or came into prolonged exposure or close contact with relatives/friends/others who recently returned from one.
  • Deferring face-to-face meetings which are non-essential and/or involve large numbers of employees. Avoiding public events wherever possible.
  • Employees who are feeling unwell are being advised to seek medical advice and work from home until they are fully recovered.
  • Observing good personal hygiene practices including regular hand washing with soap and water, and the use of hand sanitizers when soap and water are not easily accessible.

Specific actions we are taking to maintain the data centers:

  • Implementing new health screening protocols by asking all entrants to the data centers about their recent travel and any illnesses. We ask for compliance from all of our customers and partners, and patience from your staff as we implement these additional steps.
  • New building access protocols in which we are now asking all customers and staff to enter through the main lobby of each building and to be cleared by security before entering internal spaces. We will not allow any personnel to travel between buildings, including our own internal employees, to help avoid cross contamination across physical sites.
  • Added shipping & receiving department precautionary measures such as all packages will be received with care and placed in quarantine for a period of no less than 24 hours.
  • Increased cleaning and sterilization throughout the data center to help limit potential exposure to customers and employees. Includes conducting sanitizing activities daily in our workplaces and providing hand sanitizer throughout the facilities for all building occupants.
  • Requesting customers, contractors and visitors to self-disclose if they have visited a risk area and the timeframe of the incubation period since leaving the risk area is not yet over. 
  • Ensuring frequent contact surfaces in our offices are cleaned thoroughly, multiple times daily and providing easily accessible hand sanitizer in our workplaces.
  • Ensuring our next-level Business Continuity Plans and protocols are ready to be implemented if/when necessary in future.

Accessing our data center facilities

While the data centers will not be closed to customers at this time, we ask that you help us in considering the following measures:

  • Health screening protocols: We are implementing new health screening protocols by asking all entrants to the data centers about their recent travel and any illnesses. We ask for compliance from all of our customers and partners, and patience from your staff as we implement these additional steps.
  • New  building  access protocols: We are changing access protocols to help avoid cross contamination across physical sites: 
    • We are now asking all customers and staff to enter through the main lobby of each building and to be cleared by security before entering internal spaces. 
    • We will not allow any personnel to travel between buildings, including our own internal employees. Any client, guest, or contractor that is permitted or authorized to come onsite (essential personnel) will be allowed to enter a building but will be refused entry to another building should they request to, or if they show up at another building.
  • We are asking customers to limit non-essential personnel access to the data centers during this time; additionally, please limit meetings and gatherings of employees within the data center.  Note: the training rooms in VA3 and TX1 will be closed for all use over the next two weeks (as of March 15, 2020).
  • If your staff is feeling unwell, or has traveled internationally in the past two weeks, do not let them come into the data center
  • While working in the data center, all customers should adhere to the latest guidelines on social distancing and sanitization to limit the spread to our staff and your teams
  • Our operations team asks that all customers limit or delay any non-essential work requests that involve our operations and security staff; we want to maintain as much availability of our teams to respond quickly if more critical issues arise during this challenging time

Customer Communications

If you would like to read the latest customer communications in more detail, please click on any of the links below.

Frequently Asked Questions

  1. Will I have access to my data center space during this time? 

    • Yes. Our buildings will remain open for our customers under the current foreseeable circumstances. To minimize the number of people in each building, all of our non-essential employees are required to work from home, effective immediately and continuing through at least April 30, 2020. Our personnel in charge of Critical Facility Operations, Security, and Network Operations Center functions will still be present as needed to perform their job duties.

  2. Have any people who work at your data centers tested positive for Coronavirus? 

    • No. As of March 26, there have been no positive cases of COVID-19 within the company.  By mandating that non-mission critical personnel work remotely, we are making every effort to prevent and slow the spread of the virus out of an abundance of caution and care for both our employees and customers.

  3. How is it ensured that events at service providers or suppliers do not lead to disruptions in data center operations?

    • Critical service providers are part of the Business Continuity Management System. These are included in the pandemic preparedness plans with appropriate communication. This includes a query of the current situation and the measures implemented to protect business processes. In addition, the providers were requested to provide information immediately if there was a risk that the services could no longer be provided. Should it nevertheless occur that a service cannot be provided, the mission-critical infrastructure of the data centers is designed to remain operational even in the event of longer downtimes of service providers. 

For more frequently asked questions, please click here

We appreciate your support and flexibility during these difficult times.  We will all work together to help minimize the spread of this virus, all while ensuring the data center environment continues to operate and stay online for our customers. If you have questions or requests, please reach out to your account manager or to the NOC here: 916-286-3000​.

Coronavirus (COVID-19) Customer Update - May 6, 2020

Hello,

Our security and operations teams want to remind everyone entering any of our data centers of the mandatory requirement that masks must be worn during your entire time in the data center.

We also are asking everyone to follow social distancing protocols and walk/work 6 feet apart. By adhering to these requirements, your team will help our continuous effort to protect everyone working at our data centers.

Please ensure that you have masks available for your staff who are required to enter the data center at any time, and please instruct all staff that masks must be worn at all times while onsite. If a worker arrives at the data center without a mask, we will issue a mask to that employee on a limited basis. Masks will be tracked and customers will be alerted that their teams did not arrive with the proper PPE required to enter the data center. If anyone is not wearing a mask in the data center, they will be asked to put on a mask immediately or will be asked to leave the data center.

We appreciate your support as we continue to keep both your employees and our data center staff safe and protected during this ongoing pandemic.Should you have any questions or concerns, please don’t hesitate to contact our staff or your client representative.

Thanks,

Bob Woolley
Sr. Vice President of Operations


NTT Global Data Centers
(Formerly RagingWire Data Centers)

Why Choose Hillsboro, OR for your next data center? An interview with Steve Lim and Bruno Berti.

NTT's brand-new Hillsboro, Oregon data center campus combines one of the most advanced trans-Pacific fiber networks in the U.S., renewable power options, and favorable business tax incentives with NTT’s world-class data center expertise, services, and a global platform. Listen to our Sr. Vice President of Marketing, Steven Lim and our Vice President of Product Management, Bruno Berti discuss our 144MW Hillsboro Data Center campus, opening this summer.

Discover Something New About Hillsboro, Oregon

Details on Hillsboro Data Center Campus Design

Why Hillsboro, Oregon Is Such A Favorable Location 

Coronavirus (COVID-19) Customer Update - April 17, 2020

April 17, 2020

 

 

COVID-19 Update: New Temperature Scanning Protocol

Hello,

As part of our continuous action plan to keep our data centers safe from COVID-19 contamination, we want to make sure that we keep all of our customers and partners updated with the latest developments across our data centers. As we continue to evolve and add to our protections and safety measures, we are now implementing a temperature scanning protocol for all people entering our data centers. Furthermore, we are also asking everyone who enters the data center to wear masks while working in the facility.

This protocol will go into effect on Monday, April 20,2020.

We wanted to share specifics about this new protocol, and ensure that everyone who is required to enter the data center is aware of this new health screening protocol. Please tell your employees who expect to access our data centers that the following procedure is now in place:

  1. Individuals entering the lobby will be instructed to remove any eyewear or hat that may impact the temperature reading.
  2. Our security staff will use a handheld thermography imager to scan the visitor’s temperature.
  3. Our staff will wear N95 masks and gloves and use the imager to scan the individual while standing at least six feet away, as noted by a tape marker on the floor.
  4. Any person with a temperature reading of 100 degrees Fahrenheit or higher will be instructed to leave the data center and remain offsite for 14 days or until otherwise proven to be virus-free.
  5. Two different testers will conduct up to three scans of any individual with a temperature reading above the limit before turning them away.
  6. If any individual scans above the temperature threshold, additional cleaning/sanitization will be conducted of the lobby area above and beyond the procedures already in place.
  7. Our HR Department will notify the designated POC of the individual’s company that we have scanned their employee’s temperature as being 100 degrees or greater, and convey the requirements for the individual to reactivate their on-site access.

Furthermore, we are also asking everyone who enters the data center to wear masks while working in any of our data centers. As the guidance continues to evolve, we are moving to adhere more closely with the latest recommendations that everyone working in public wears a mask, and we are implementing the following guidelines:

  • All NTT employees will wear a mask provided by NTT at the start of their shift.
  • All NTT contracted vendors and contractors will be required to wear a mask while in our buildings; their employer is responsible for supplying the masks.
  • Contractors/vendors employed by our clients will be asked to wear a mask (supplied by their employer) while working within the buildings.
  • Clients will be asked to comply with CDC and local authorities recommending the use of masks.

We greatly appreciate your patience and understanding with these new procedures, and hope that you and your family are staying safe during this time.

Sincerely,

Bob Woolley

Sr. Vice President of Operations


NTT Global Data Centers

(Formerly RagingWire Data Centers)

Customer FAQs - Coronavirus (COVID-19)

1. How has NTT Global Data Centers been impacted by the Coronavirus? 

NTT Global Data Centers Americas continues to operate its facilities, which have been deemed “essential businesses” or “essential infrastructure” with all operations continuing at normal levels, although staffing adjustments have been made to limit our employee exposure and interactions while in the data centers.  We have also asked all of our non-essential staff to work remotely and not access the data centers during this time.

All the different departments and teams across the company have also taken a proactive approach to formulating a detailed and careful response to COVID-19 and implementing this pandemic response plan which intended to ensure health, safety, and operations of its clients and employees as part of our ongoing operations.

2. What action is NTT Global Data Centers Americas taking to mitigate and manage the data centers during this pandemic?

We continue to work diligently to maintain our data center environment for our customers, and have implemented specific actions to maintain and operate our data centers during this time, including: 

  • Conducting sanitizing activities daily in our workplaces and providing hand sanitizer throughout the facilities for all building occupants 
  • Requesting customers, contractors and visitors to self-disclose if they have traveled to or from a high risk area and if that travel has been within 14 days of when they are planning to visit a data center  
  • Requiring all non-essential employees to work remotely until further notice, and restricting all access for these employees within the data centers; only mission critical teams are allowed in the data centers at this point in time
  • Asking all customers, vendors and contractors to limit data center access unless absolutely critical to maintain specific operations; we are encouraging the use of our onsite smart hands team to perform simple tasks rather than customers coming into the data center
  • Implementing new health screening protocols for all employees and customers before entering any data center, and limiting access to multiple buildings by customers and contractors to minimize exposure across sites

3. What steps has NTT Global Data Centers taken to ensure the data centers can continue to operate at full capacity/service levels if the pandemic creates a distribution in staffing or delivery of services? 

All the critical infrastructure systems are being maintained at the highest level of readiness and still supported by our data center operations teams. Specific items that are being managed ongoing include:

  • Fuel tanks are topped off and maintained at all sites with minimum 24 hours of fuel with contracts in place for refueling in the event it is needed
  • Extra spare parts have been ordered and are stocked at each site for all critical electrical and mechanical systems 
  • Non-essential maintenance has been deferred for now, and only critical work is being performed across the data center systems and infrastructure
  • All vendor service organization business continuity plans have been examined and approved by our internal teams to ensure they meet our standards and integrate with our pandemic response plans
  • We are in ongoing contact with the utility companies and other key suppliers to ensure we have clear lines of communication established and we have clear line of sight if there are any potential power disruptions

4. What is the NTT Global Data Centers response if employees or customers exhibit flu-like symptoms while onsite?

If our teams are notified by employees or contractors that they are feeling unwell, we will immediately implement safety and isolation measures to limit any potential exposure and isolate employees.  This process includes:

  • The affected employee will be isolated and quarantined immediately (either sent home or asked to stay home if they are calling in sick)
  • The onsite teams will clean and sanitize the entire data center and identify any areas the affected person entered or accessed prior to being identified as potentially sick
  • Our security team will track all employees and contractors that the affected person came into contact with, and those individuals will be isolated for 14 days
  • NTT Global Data Centers team will notify all affected customers and vendors, and ensure that anyone who may have come into contact with the employee is alerted and quarantined

It is important to note that all these actions are implemented with anyone who calls in sick or shows any symptoms.  This process does not require a positive test or any specifics about what type of illness is being exhibited.

5. Will you notify customers if there is a confirmed case at a site by either employee or customer/vendor that visits the site?

Yes. If there is a positive confirmed case where someone who was working within the data center tests positive for COVID-19, our teams will notify all customers who may have been impacted or exposed at the site where the positive test case was confirmed.

6. What are NTT plans to backfill an employee that may become ill?

Our operations team has implemented a program where employees that are working in the data center are organized in a way where exposure across teams is limited, and additional staff is in the ready to step in if a team member is ill.  If an employee also alerts the team that they are feeling ill, any team members that came into contact with that employee will also be isolated until we can determine the illness and ensure its safe to come back to work.  In this event, we have alternating teams that can step in while these teams are ill or being quarantined.

7. Does NTT have the ability to remotely monitor and manage the data center operations under the most extreme scenarios, which may include blocking access to all employees onsite?

Yes.  The NTT Global Data Centers Pandemic Response Plan includes monitoring and managing the data center remotely, which in many cases has already been implemented.  Our NOC team has shifted to a primarily remote monitoring process, which allows for minimum staffing onsite to only critical support teams that are needed to maintain critical operations and respond to emergencies across the data centers.

For more details on our Coronavirus (COVID-19) Response Plan, you can click here.

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