Phoenix PH1 Data Center Construction Updates

Stay up to date on the latest news and milestones from our new Phoenix data center campus currently under construction.

July 2021

PH1 Mid Construction

An aerial view shows our Phoenix data center campus. At the center Phoenix PH1 - the first of seven data centers.

June 2021

PH1 Generator Yard

The team begins to carve out the pads for the equipment yard on the North side of the building.

PH1 roof half way

An aerial view shows the progress of the installation of PH1’s roof.

PH1 roof half way

The install of the roof continues.

May 2021

PH1 roof from inside

The construction team has begun adding the roof and structural steel framing to the building.

PH1 side walls

All sides of the building are almost completely installed before adding the roof to the building.

PH1 tilt up with moon

PH1 tilt up medium shot

The construction team is seen adding the tilt up walls to the building using a crane.

construction blog first tilt up wall

The tilt up walls have begun installation.

PH1 cement pad foundation

Concrete has been poured on the base of PH1. The rooms and vaults have been sectioned off. The tilt up walls are being cast in place before installation.

construction blog steel rebar

An aerial view over the PH1’s construction zone, shows a footprint of the data center. The yellow portion shows where the steel re-bar has been installed, awaiting a concrete pour.

PH1 substation

The substation has been installed at the Phoenix campus.

PH1 ground breaking

We have officially broken ground on phase one of our Phoenix data center campus, Phoenix PH1.

April 2021

PH1 rendering

PH1 campus rendering

Announcing NTT’s newest data center campus located in Mesa, Arizona. NTT’s Phoenix data center campus will have seven data centers on its 102 acre campus. The first phase of the campus, Phoenix PH1 will include a 2 story building with a reinforced slab floor design. PH1 will have 36MW of critical IT load distributed between 6 vaults. To learn more about our campus, please visit our Phoenix At-A-Glance datasheet.

Building a Culture with Pride

Happy Pride Month! Our people are the heart and soul of everything we do, and this June, we are embracing the opportunity to stand by and support our LGBTQ+ employees, communities, and their allies. With the recent creation of our diversity and inclusion mission statement, efforts have been put forth this past year to empower our employees to be the change they want to see. For us, awareness initiatives, such as Pride Month, means using the power of connection that we embody every day to model and encourage acceptance, to embrace differences, to promote self-affirmation, and to celebrate the human connection in all its forms and expressions.

As we move through the remainder of this year, we will continue to build upon the achievements we have already made in creating a more equitable workplace with thoughtful intention, accountability, and a promise to do better. As part of Pride Month, we are focused on putting employee engagement at the forefront by offering possibilities to connect through various developmental and educational trainings, groups, and events. These offerings will foster our vision of building a culture of greater belonging where everyone feels valued and accepted.

We are proud to create Employee Resource Groups

We have implemented a standard operating procedure to promote our inclusion and diversity objectives though the implementation of a company-wide Employee Resource Group (ERG) program. Our ERGs will endorse and align with our overall business initiatives and will serve as an extension of support to foster awareness and understanding within the workplace.

This program will include an LGBTQ+ ERG whose leadership team was officially announced earlier this month. Throughout June, the steering committee of this vital network will be working together to create a vision, mission, and charter for the group to give employees the opportunity to collaborate with one another while acting as a resource for leadership to identify culture concerns and solve problems.

We are proud to honor the history of the LGBTQ+ community

We are partnering with ONE Archives Foundation, the oldest continuously operating LGBTQ+ organization in the United States, for a prideful event on the history of the LGBTQ+ community. This virtual educational experience will ensure that our employees are accurately educated on the historical events, triumphs, and tribulations that have shaped this community.

We are proud to deliver diversity training

During the month of June, we have asked employees to strengthen their awareness by completing LGBTQ+ in the workplace training. Additionally, employees are invited to take part in our “Love is Love” TED Talk Lunch and Learn where we will be viewing and discussing an employee-selected presentation in a thought-provoking, safe conversation.

With the current growth and expansion our team is experiencing, let us take this time to consider the role each of us plays in the lives of our colleagues and members of our communities. Let us take this time to reflect on the harmony that acceptance brings, the innovation that purpose brings, and the immeasurable significance that self-worth and belonging brings. Let us take this time to do this with Pride.

Celebrating Asian American and Pacific Islander Heritage Month

To celebrate Asian American Pacific Islander Heritage Month, we asked two of our employees who identify within the AAPI community, Anthea Lew and Dan Fernandez, five questions about their heritage.

Anthea Lew, Supply Chain Program Manager

Q: How has your heritage shaped the person you are today?

A: The way my heritage has shaped me as a person today is really through the sense of hard work. My nationality is Chinese, and my grandparents came to America for a better life away from communism. For many immigrants, a very common response to why they choose to come to the United States is, “to make a better life for my family.” But no one really talks about the how. How exactly are you going to make a better life? It comes down to working hard and understanding how you got to where you are today. Being able to look back at what your life could have been and to seeing what it is now. Another thing that has shaped me is the sense of family. Being close and sharing in moments together. I’m very close to my cousins and we all have children who are close. Being able to see the generations come together is such a great feeling.  

Q: Does your family have any traditions that are especially important to you?

A: We have a few traditions that are important to me. One, being able to speak in Chinese. Many people born in the United States cannot speak their families native tongue. Two, respecting elders. We practice that merely by the way you greet someone. By acknowledging them and greeting them by their relationship to you. A proper greeting goes a long way and an improper one doesn’t go unnoticed. The last thing would be the Chinese New Year. We always celebrate with family, traditional food, and festivities.

Q: What are some interesting hobbies or talents that most people may not know about you?

A: I don’t know if you would call it a hobby, but I love to eat! I travel to try new foods, take pictures, and blog about cuisine. I also love traveling to different places to run half marathons. Since 2011, I’ve run 38 half marathons and one full marathon. I don’t think I will ever do another full marathon. One and done!

Q: Which historical figure do you admire the most and why?

A: This isn’t technically a historical figure but its people that don’t really exist now. It’s the geisha. Yes, there are still some now but not how they were in the past. I really like how these women were dressed so beautifully and done up. They presented themselves as soft spoken and timid, but deep down inside they were very strong women. Stronger than the men they were serving. They had to endure a lot but still survived.

Q: What does Asian American Pacific Islander Heritage Month mean to you?

A: It is a month that we acknowledge all the different people from around the world that have any sort of affiliation to Asia. I feel that everyone, not only Asian Americans, should celebrate the diversity in America. For those of us who identify as Asian Americans, it’s a reminder that we should celebrate our roots and where our families came from. This year, I think it is especially important to recognize due to all the things that have happened and are still happening. We need to celebrate with love and rid the hate!

Dan Fernandez, Senior IT Training Program Manager

Q: How has your heritage shaped the person you are today?

A: My experience growing up first generation Filipino American was interesting to say the least. Many Filipinos would say that our parents wanted better lives for us, so instead of encouraging us to be different, they encouraged us to be the same as our peers. In our household, we spoke English 99% of the time, with my parents only spoke our native tongue, Tagalog, to me when I was in trouble. I remember often being greeted with, “Hola, Señor Fernandez,” and in school I was put into programs that assumed I didn’t know how to speak English. This translated into me being left out of a lot of things with my friends. All of this to say, it was easier for me to identify as an American than as a Filipino growing up.

This idea of being “inconspicuous” always made me feel a little weird when I had to fill out whether I am Asian, Pacific Islander, or Hispanic on a form. I always just felt like me and left it at that. It wasn’t until I visited the Philippines as an adult that my view shifted. The first time I visited the Philippines, I was 14. At that age, I enjoyed the country superficially. I enjoyed the beaches, the attention that I got from girls as an American citizen, and the fact that everything seemed so inexpensive. When I went the second time at age 28, I was able to appreciate the culture. I made a point to visit relatives, learn about their colorful lives, and heard stories about my parents as little “troublemakers.” I visited museums and saw how Filipinos are not just another Asian / Pacific Islander / Hispanic culture, but rather a culture of a thousand different islands that wove together into a mosaic that was more beautiful together than apart. I started learning my native language which allowed me to speak to my older relatives and understand the stories they shared on a deeper level.

Now that I have a better understanding of where I come from, the thing that I really take away from my heritage is my strong sense of family. As a young adult, I started drifting away from my family because I didn’t really know who I was. I spent less and less time with them and became more and more isolated and unhappy without me even realizing it. It wasn’t until I had my first daughter that I realized I wanted her to have a similar childhood as me. Living in a house with way too many relatives around all the time, people always bringing food, and the typical day to day drama that family brings. Without my family, I wouldn’t be where I am today.

Q: Does your family have any traditions that are especially important to you?

A: Like most families, we visited each other during holidays and had parties for pretty much any occasion. But the most important tradition to me began when my dad started taking my family out on a charter boat every year to fish in the Chesapeake Bay. Now, as an adult, one of my favorite things to do is to get out on a boat to fish. If I get to go out miles away from everything else, that is just icing on the cake.

Q: What are some interesting hobbies or talents that most people may not know about you?

A: I like long walks on the beach… (jokes!). In addition to fishing, I love to hike with my daughter. I am also part of a board game group. We play games like Settlers of Catan, Pandemic, and Everdell to name a few. In my group they call me the “Rule Master”, mostly because I enjoy reading and explaining the rules of a game, just as much as playing. Recently, I started playing Dungeons and Dragons with another group. My character is a Mountain Dwarf Blood Hunter. And even though just typing those words out made me feel super geeky, I think one of the best things about the game is the opportunity for a group of friends to build a story together. 

Q: Which historical figure do you admire the most and why?

A: Growing up I was always fascinated with Thomas Edison. One of his quotes “I have not failed. I’ve just found 10,000 ways that won’t work.”, has always resonated with me. Now, with my job in IT, I can translate it into what I do. When troubleshooting an issue or designing a new solution, you often must try many different possibilities before you land on the root cause.

Q: What does Asian American Pacific Islander Heritage Month mean to you?

A: It means discovering and celebrating other Asian and Pacific Islander cultures. It means looking past the stereotypes and finding the things we have in common, but also learning what makes each of us special. This month, I will be looking for books that I can read with my daughter on our culture together. And asking my mom to teach me how to cook Pinakbet.

Silicon Valley SV1 Data Center Construction Updates

Stay up to date on the latest news and milestones from our new Silicon Valley data center campus currently under construction.

April 2021

SV1 Finished Buildinf.jpg

SV1 has officially opened on April 1st. To learn more about our newest 16 MW data center, Silicon Valley, SV1 click here.

Vault Finished.jpg

SV1's data vaults are complete and move in ready. 

March 2021

SV1 Load Banks.jpg

The load banks at SV1 have been turned on acting as stand in servers testing full load. Once each individual component is tested they are run all at one time. Once the test is complete, the load banks are rolled out of the facility and the vault is ready for final completion.

February 2021

Our NTT logo has been added to the exterior of the SV1 data center campus. The data center is getting closer and closer to completion each day. The final details are being added to be completed by April 1.

November 2020

Electrical gear is currently being installed. Electrical gear is fed by the electrical modules which are powered by the utility provider. 

October 2020

The generators are being installed on site. They are used to power the facility in the event of an outage. 

The generator is being placed on the pad.

August 2020



July 2020

Concrete Massonary Unit Wall (CMU) in place. The gap in the 3-story steel paneling is for access to place the pre-manufactured generators inside and to be sealed once in place. 

Level one and two concrete placement complete.  

June 2020

SV1 Fireproofing

The team is adding Sprayed Fire- Resistant Material (SFRM) a spray on layer of fireproofing that contains gypsum and other materials like mineral wool, quartz, perlite, or vermiculite to the lower level of the building. The spray helps to delay or prevent the failure of steel by thermally insulating the structural members to keep them below the temperatures that cause failure in the event of a fire.

SV1 Topping Off

May 2020

The team has built the second, third, and fourth floor topping the building off. 16 MW of IT power will be distributed throughout the 160,000 sq. ft. facility.


April 2020

SV1 Steel Walls

The team is in the process of installing the building's steel framing. The steel is anchored to the cement flooring that sits on top of the base isolators.


March 2020

The final section of the base isolation system's triple bearing base isolators have been installed. Listen to Anoop Mokah, Vice President of Earthquake Protection Systems detail how the triple bearing base isolators operate in the event of an earthquake. To learn more about how the base isolation system works read the following article Taking Earthquake Protection to the Next Level in Data Centers by Bob Woolley our Sr. Vice President of Operations.


February 2020 

NTT Silicon Valley Data Center - Earthquake-resistant Base Isolation System Installation

The first section of the base isolation system has been installed at our Silicon Valley SV1 Data Center. The isolators are a very important piece to the state-of-the-art base isolation system, it works to protect the building during an earthquake by following the movement of the earth preventing the building itself from moving. The isolators move 3 meters in any direction to help keep the building in place. There is a greater chance that the building will stay operational after a seismic event when built with isolators.


September 2019

Demo has begun at our Silicon Valley SV1 Data Center, the team has recycled the old building to make way for our newest data center.  


March 2019

We have purchased land and have begun developing a new world-class, 16 megawatt data center “Silicon Valley SV1 Data Center” in Santa Clara, the heart of the tech capital of the world.With a total of 160,000 sq. ft. and 16MW of critical IT power, SV1 is an ideal choice for companies needing data center capacity in this top market where new inventory sells quickly. This facility is the first in Santa Clara to use an earthquake-resistant design featuring an innovative base isolation system. Our campus will also include 100 percent green energy capabilities.

Hillsboro Data Center Campus Construction Updates

Stay up to date on the latest news and milestones from our new Hillsboro data center campus currently under construction.


December 2020

The final security features are being added to the facility. The visitor control center (pictured right) has finished installing the camera feeds throughout the facility. The vault entrances (pictured left) are adding final badge readers for an extra layer of protection. 

November 2020

Now that the electrical room is finished the team must test the electrical gear individually. The load banks are turned on acting as stand in servers testing full load in vault one. Once each individual component is tested they are run all at one time. Once the test is complete, the load banks are rolled out of the facility and the vault is ready for final completion.

October 2020

The electrical room has been completed. The electrical room is fed by the electrical modules which are powered by the utility provider. 

September 2020

The anti-climb perimeter fence has been installed around the campus. The campus has armed gates to keep the data center, clients, and employees safe. The data center nonessential lighting will be powered by on campus solar panels (pictured in the far left corner). 

August 2020



July 2020

Installation on the North IT Room is under way. The main distribution frame, connects NTT’s infrastructure in the Hillsboro data center to the many providers and locations across the globe. The yellow and white track running above the MDF, otherwise known as the cable track, carries the signal from an enclosure to the MDF and out to the world. The patch panel acts as a handoff from the internet provider to the data center. 

The fan walls are currently being installed to vault one. Our team uses slab flooring and a fan wall design to cool the data floor, making for a more efficient and sustainable alternative.  

June 2020

Hillsboro Data Center Campus Construction Update - June 2020

The chillers have finished being installed. The chillers circulate cool water throughout the building.

Hillsboro Data Center Campus Construction Update - June 2020

The manufactured Medium Voltage Switch Gear have been delivered to the site. The team is tying in the medium voltage switch gear to the main utility provider adding power to the building.

April 2020

Modules Installed

The prefabricated electrical modules have finished installation on the side of vault one. 


HI1 Walls of Vault

The data center floor has been completed, currently the walls of the vault are being installed. 


HI1 Vault Walls

The pre-fabricated electrical modules have been installed at the first of NTT's Hillsboro, Oregon data center campus HI1. The pre-fabricated electrical modules are an essential part of the construction and design teams formula to delivering quality data centers quicker and more efficiently. By constructing the electrical modules offsite, the construction team is able to focus on other areas of the build while they are manufactured and shipped to the site. 

March 2020

Equipment Pads HI1 Construction

The construction team prepares for the prefabricated equipment to arrive on site by laying the foundation in which they will be installed. The foundation pads shown closer to the building are for the generators and electrical modules. The foundation pads shown further from the building are for the chillers. Simultaneously, the team prepares the inside of the building. This modular approach to construction allows us to get capacity online faster for our clients. 

February 2020

HI1 Construction Blog- Slab Floor Install Prep

Our construction team prepares the data floor by adding the essential infrastructure below neccessary for our future clients. Once all cabling and piping has been installed the data center floor will be poured, this slab floor and fan wall design ensures an effcient way to keep the data floor cool. 

January 2020

The first 6MW customizable vault is currently under construction and is available to pre-lease. This vault will be located in the first of five planned buildings on our Hillsboro, OR Data Center campus. Vault 1 will be available this summer. 

Vault 1 - General Specifications

  • 6MW at 258.7 watts per square foot
  • 23,000 sq. ft.
  • Single-story structure with a concrete slab design
  • Dedicated electrical infrastructure option at 6MW

To learn more about our Hillsboro, OR Data Center campus and get more details on the first 6MW vault layout and specifications, download the brochure here: NTT Hillsboro Data Center Brochure

November 2019


Introducing NTT's Hillsboro, Oregon Data Center campus. The 47-acre campus is located in the Pacific Northwest technology hub with one of the richest network infrastructure in the country. The 1,000,000 square foot space will have 144MW of critical IT load. The first of five buildings, HI1 will be opening in the summer of 2020. Our campus will also include 100 percent green energy capabilities.

Chicago CH1 Data Center Construction Updates

Stay up to date on the latest news and milestones from our new Chicago data center campus currently under construction.

March 2021
CH1 Vault.jpg

Interested in seeing the rest of the Chicago data center campus? Click the link here to watch the grand opening of our CH1 and HI1 data center campuses. Our guided tours will make you feel like you are actually right inside the facilities!

December 2020


October 2020


August 2020

The construction team has used a crane to lift the chillers to the roof of the building. The chillers are used to circulate cool water throughout the building.

July 2020

Installation on the IT Room is under way. The main distribution frame, connects NTT’s infrastructure in the Chicago data center to the many providers and locations across the globe. The yellow and white track running above the MDF, otherwise known as the cable track, carries the signal from an enclosure to the MDF and out to the world.  

June 2020

CH1 Vault Flooring

The team is preparing to pour the concrete flooring for vault one. This design includes a slab flooring and fan wall cooling technique. 

May 2020

NorthEast Walls

The North East exterior and South West exterior is in progress. Steel and glass will be placed over the wall studs in the next phase of construction. This is the exterior of where the ops team and other offices will be located. The concrete wall to the far right is where the vaults are located.

Partitioned walls

The interior partition framing is in progress. 

The prefabricated exterior walls of the building have been shipped in and installed. By using prefabricated exterior walls we are able to simultaneously build out the interior speeding up timelines of construction. 


April 2020

CH1 Roof Installed

The roof has been set, next the precast walls will be shipped to the site and installed to the sides of the building. 


March 2020

Setting the Bean

The steel was officially topped out at the NTT CH1 project.  Honoring a long standing tradition, the final steel beam was painted white and affixed with the American flag.  The beam was then signed by the ironworkers and other tradesmen.  They also added the names of project team members from Clune, Verity and Linesight before it was hoisted into place. The topping out ceremony marks a very exciting milestone for this site!


November 2019

CH1 Construction has begun

The first 6MW of critical IT load is currently under construction and is available for pre-lease. “The first building on our Chicago Data Center campus is standing up its core and shell now,” said Doug Adams, President and CEO of NTT Global Data Centers Americas (formerly known as RagingWire Data Centers). “By using modular construction techniques, economies of scale, and carefully planned supply chain management, we have lowered construction costs and will be able to affordably offer all the space and critical IT power needed to help companies grow and scale their data center presence as their business needs evolve.”  


October 2019

CH1 Exterior

Introducing NTT’s Chicago Data Center campus. The 19-acre campus is located in Itasca, Illinois, which is in the prime area for wholesale data centers. The campus will have two buildings offering a total of 72 megawatts of critical IT load. Each of the two buildings will offer 36 megawatts and 250,000 sq. ft. of space spread over two stories. The first six megawatts of critical IT load will be available in late 2020.

Putting you at the center on day one of your deployment

There are dozens of resources and articles to help you find the right data center partner. However, few address the ins and outs of day one of your deployment. What happens? Who can help you get set up quickly? Where does your equipment get dropped off?  

That's just the beginning. With any new deployment, there are bound to be loads of questions and things to consider. We want to help ensure that your next deployment goes as smoothly as possible, so we'd like to offer you some ideas to think about before you get started. 

Do you have design in mind for your deployment, or are you starting from scratch? 

Some data center clients have a plan in place. They know exactly what they need, and a good data center partner can accommodate those specifications. If they're not flexible enough to adapt to your needs, you should consider looking elsewhere. 

But what happens when you don’t know what you need? You have two options: employing a third-party "integrator," or finding a data center with in-house teams who can help you optimize your design and fit-out for a given space.  

Using an integrator is a popular choice, but they come with their own complications (and we’ll go  into those in just a bit). An in-house team, however, has specific experience within the facility and can offer unique insight to help clients maximize their infrastructure's performance. 

Also, in-house teams, like those you'll find here, help clients prevent costly surprises and set-backs. For instance, if a client's fit-out includes things like high-density power cabinets; containment solutions to manage airflow to accommodate "city-scape" cabinet rows; or structured cabling design and implementations, an in-house team can work closely with that client to engineer a solution to ensure that every part of their infrastructure works seamlessly within the existing environment. 

Where's my stuff? 

Getting a client's equipment where it needs to be is, often, where many data centers and third-party integrators drop the ball. 

It's somewhat understandable when you think about it. No matter how good or dedicated a provider or third-party integrator may be, they are still separate entities, and they add unnecessary layers of communication—increasing the likelihood of complications. There's often no direct line of communication between third-parties and internal teams like Shipping and Receiving, Security, Critical Facilities Operations, IT, and Engineering.  

For example, try as they might, an integrator can't be present at the data center loading dock for every shipment 100 percent of the time. If there is no one to accept a shipment or verify who it's for, vital pieces of client equipment may get turned away—causing the client a frustrating and costly delay. 

By contrast, a data center with an in-house deployment team has direct relationships with other in-house teams like those mentioned above and may be critical for a successful deployment. They're there to ensure your data center fit-out proceeds without a hitch so you can get started right away. 

Is my move-in easy and secure? 

The security of your equipment and the privacy of your particular fit-out are a major priority. Your provider must make sure that only the right people have access to your equipment—from the loading dock to the cage or vault. 

This requires employing the latest badging, biometrics and other multi-factor security measures to ensure everyone who enters the facility is who they say they are. This again, however, is an instance where utilizing third-party integrators may cause delays on day one. 

Whether the client's own employees or contractors will be doing the actual work of moving in, the data center provider needs ample time for proper vetting and accreditation. That means they need a list of every single person who'll be entering the facility well before the actual day..  

With both deployment teams and security staff in-house, it's a fairly simple matter of running the list through normal company channels and processes. But if, for example, a provider employs a third-party security contractor (as many do) and the client engages a third-party deployment integrator, the risk of costly miscommunication or error across disconnected layers becomes far more likely.   

In the unlikely event an in-house team encounters a snag with a client's move-in and deployment, they have a direct line to internal facilities or security teams to address the issue quickly and efficiently. Even if the client needs to make necessary, last-minute staffing or deployment changes, a simple conversation between colleagues can expedite the process and avoid delays. 

How do I get connected? 

Connectivity is perhaps the most important and most complex challenge when moving into a data center. It goes without saying that you need to make absolutely certain you understand how the provider will facilitate your networking and connectivity needs from the start. 

We offer clients several connectivity options and services, and dedicated fit-out and client success teams can provide guidance on what may work best for your deployment. 

For example, your fit-out team will land fiber exactly where it needs to go to ensure you have access to your public cloud provider of choice—either through direct cloud on-ramps or Megaport (or similar) services. 

Our facilities are also carrier-neutral, so in some cases, a client may choose to bring their own dark fiber into the facility via a contractor and third-party provider. Your fit-out team will work directly with your provider and contractor to connect your dedicated fiber from the street to your individual deployment.  

Essentially, we provide clients with the flexibility and expertise to make sure that clients get connected in whatever manner works best for their activities and goals.

How much will this fit-out cost me? 

Of course, success depends on exemplary service. That said, cost absolutely matters. A data center with a dedicated in-house fit-out team may be able to offer a flat-fee with all the trimmings included (depending on need and individual requirements).  

That means one bill from one provider. If a client chooses to use a third-party integrator, often there are multiple layers of mark-up baked into your final cost. For example, a third-party contractor actually doing the physical work of moving in may mark-up labor and material costs. The integrator will also mark-up those costs while adding a project management fee for good measure. The provider often adds another 10 percent on top of that. In contrast, our fit-out team is not a profit center. We consider them to be "value add" services. Any potential mark-ups our clients experience are intended to cover minimal internal costs and thoroughly communicated. That's why it's critical to  understand the total cost of fit-out, not just an itemized list of separate charges.  

But what if I like my integrator? 

Putting clients at the center, to us, means providing them with the flexibility and the means to operate how they need to operate. So, we will absolutely work with third-party integrators. Our goal is to ensure that your fit-out goes smoothly and that costs are transparent—whether you employ a third-party integrator or utilize our dedicated in-house teams. If you trust your integrator, and they have a deep understanding of how you and your infrastructure works, by all means, keep working with them. In-house teams are best for most fit-out scenarios, but they should work with your integrator in the same manner they would if they were working with you directly. 

It's almost time to move in. What now? 

This might seem trivial—until you find yourself struggling to connect to wi-fi on move-in day. There are also more pressing issues like when auto-reporting begins, and what you can expect throughout the life of the partnership. 

A data center partner should provide a dedicated client success team to ensure that you hit the ground running with everything you need—from security badges to access to points-of-contact for remote-hands-and-eyes. A good client success team enables you to focus on your mission-critical goals and not the mundane details of moving in. 

Putting your success at the center from day one 

Sometimes, clients want to plug in the servers and get up and running as soon as they're in the door. Your dedicated team can help with that goal and plan for it in advance to ensure your needs are met.  

In other cases, you might want to sign and start on day one but keep your deployment cold, but ready for future use. When that happens, dependability and predictability are key concerns. Missing a deployment date can have immediate business consequences, and if your data center flubs your move-in and fit-out you should be looking for a new partner. 

What about the future? 

Even at the fit-out stage, you probably have a rough idea of how your deployment may need to scale in the future. Whether you anticipate rapid growth or need to hedge against a potential contraction, your fit-out and move-in must accommodate both exigencies to be effective. If your business is fortunate enough to be the former, you need to know that your provider has processes and standards in place to ensure you can scale with confidence. 

This is why, once again, having a bespoke, integrated solution team is critical to success. If your enterprise needs another cage or vault, you’ll work with the same deployment and customer success teams who facilitated your move-in and fit-out. They will know your infrastructure and your business, and they will have been tracking and monitoring your requirements over time. With a team that understands your needs and how your infrastructure operates, there's no starting from scratch. Plus, they're more likely to identify and proactively remediate potential problems. 

You likely have a battery of questions in store for potential providers—from cost to ongoing optimization to redundancy and more. With so much to consider, it's sometimes easy to lose sight of the day-to-day launch and operation of your deployment. Hopefully, we've given you some things to consider so that your next fit-out is on-time, on-budget, and as smoothly as possible.

Looking Back on 2020

We did it. We made it to the end of 2020, a year that took everyone by surprise and forced us to change the way we operate in business, schools, and communities. This year taught us to be resilient, adaptable, and innovative to ensure our business kept running at the highest level for our clients.

When we reminisce about 2020 many years from now, we’ll most likely remember a time of extreme change and challenges, but we should also remember what we were able to achieve amidst the uncertainty. As this year comes to an end, we wanted to highlight some of those milestones.

RagingWire is Now NTT Global Data Centers Americas

This year we joined the new Global Data Centers division, which incorporates e-shelter, Gyron, Netmagic, NTT Indonesia Nexcenter, RagingWire and other data center companies that formerly sat under the NTT Communications brand. Now as one NTT team, the Global Data Centers division is one of the top three leaders in worldwide colocation and interconnection services. All the benefits of our highly skilled in-house team from the former RagingWire remained for our clients, but by joining the NTT family, we expanded our global footprint and network service options. As NTT Global Data Centers Americas, we’re able to give our clients access to new markets, solutions and help them grow at the pace they need.

A Time of Growth

This was a year of growth for us as we expanded in Ashburn and broke ground on data centers in three new markets – Chicago, Hillsboro, and Silicon Valley – all set to open in 2021. 


6MW is now available on the first of five planned data centers on our 47-acre campus just outside Portland, Oregon. The campus offers more than one million square feet of data center space at full buildout and a total of 126MW of critical IT load. We’re proud to have earned the Cleaner Air Oregon certification, which ensures commercial and industrial facilities can’t emit toxic air contaminants at harmful levels. Clients will also have access to direct subsea cables offering low-latency connections between the Hillsboro campus and high-growth Asian markets, making this a prime spot in the Pacific Northwest. 


After a year of hard work, the first data center offering 36MW is now available at our new 19-acre data center campus in Chicago. When complete, the campus will feature two buildings totaling 72MW of critical IT load. Customizable high-density vaults, low latency to both US coasts, and robust connectivity make Chicago an increasingly desirable data center location for deployments of all sizes. We’re excited to celebrate the opening of CH1 and HI1 early next year.



Silicon Valley

We hit significant milestones at SV1, our new data center in Silicon Valley, this year. Construction is nearly complete on the 160,000 square foot, 16MW facility, and its convenient location in Santa Clara makes it an ideal spot for clients looking for space in this prime market. We leaned in on NTT’s experience in Japan and proactively prepared for the challenges of an earthquake. This facility is the first in Santa Clara to use a state-of-the-art base isolation system proven to absorb vibrations and keep IT equipment safe during a seismic event.




Expansion in Ashburn is moving fast and the first 8MW are available in a new data center on our 78-acre campus. VA5 contains a total of 32MW of critical IT load and 140,000 square feet of data floor space. With the new addition, our Ashburn campus now totals 224MW and 1.8 million square feet over seven buildings.

An Emphasis on Health and Safety

Like most of the world, COVID-19 forced us into different working environments and made us rethink health and safety protocols. To keep our mission-critical employees as safe as possible in the data centers so they could keep our clients’ businesses running, we moved all other employees to remote work and implemented extra safety precautions, including:

  • Temperature checks at each data center
  • Health screenings asking data center entrants about recent travel
  • Increased cleaning/sterilizing throughout the day, especially at frequent contact surfaces
  • Hand sanitizer distribution to all occupants



Employees moving to remote work encountered lots of virtual meetings, canceled events, and a change in dynamic among colleagues. We came up with some unique ways to keep our team and clients connected including a virtual “Craft Cocktails with the Chief of Staff” mixology event and cookie decorating party around the holidays. 

Designing for Density in the Data Center

If we learned anything from 2020, it was how to adapt to rapidly changing situations and find innovative ways to solve problems. As the growing adoption of artificial intelligence (AI) changes density demands in the data center, we’ve made sure our data center facilities can support accelerated computing operations. Our Dallas TX1 and Ashburn VA3 Data Centers are now qualified as NVIDIA DGX-Ready data centers. Clients can utilize DGX, NVIDIA’s flagship appliance for AI computation, and leverage AI benefits without installing their own infrastructure. It’s a major step toward our goal of making AI infrastructure-as-a-service accessible and economical for businesses of all sizes. 

Looking Ahead

As we look to the new year, we have several exciting milestones coming up. We’re planning a (virtual) launch for both our Chicago and Hillsboro Data Centers, and we’ll break ground on a brand-new campus in Phoenix. Stay tuned for more about that site.

The many obstacles we all faced in 2020 brought data to the forefront of our everyday lives more than ever, and we’re looking forward to the opportunities ahead. We hope 2021 brings back a sense of normalcy, but it might be a new normal. No matter what, we remain committed to giving our clients the best global technology solutions to drive their growth and enable their success

Simplifying the Mystery of Tax Incentives for Data Center Clients



In 25 U.S. states today, colocation data center clients can save big money through various tax incentives. However, tax incentives can seem complicated to interpret. In the video above, two tax experts simplify the mysteries of tax incentives for data center clients.  

Stefanie Williams, research analyst at 451 Research (a part of S&P Global Market Intelligence), and Nahom Essaw, director and controller for NTT Global Data Centers Americas, share some straight facts about tax incentives that data center clients can use to save money and improve their ROI. 

Stefanie and Nahom discuss their answers to these two main questions: 

  1. What is the most straightforward tax incentive for data center customers? 
    Sales and use tax exemptions exist in states with prime data center locations such as Virginia, Oregon, and Arizona. Data center clients at colocation facilities in those states can save 6-9% on new equipment purchases by not paying sales tax. 

  1. What tax incentives do data center customers not know about?  
    One example is that data center clients can enjoy 100% property tax relief when their colocation operator has negotiated effectively with tax authorities on their behalf.  

Keep in mind that tax incentives for data center clients are continually evolving. Colocation providers are always working with state governments to get new bills introduced or revise existing legislation to help clients save on data center expenses.   

You can hear more about tax incentives in this video, and please feel free to contact us at with any questions you may have. 

Interconnection: A Better Way to Manage Data Demands

Due to the global pandemic, IT managers everywhere are trying to manage exponential demands for higher bandwidth. Increases in people working from home, distance learning, e-Medicine, video streaming, online shopping, and online gaming are creating unprecedented data demands. All of your constituents want high-availability, high-quality service.  

Colocation data centers can meet those data demands by providing redundant and diverse paths to transport network traffic across the globe. Whether it is an enterprise running mission-critical applications, or someone working or learning from home, business is expected to run flawlessly and without any interruption.  

Modernized data center network infrastructure is optimized for a wide range of complexity, such as hybrid IT infrastructure, public and private cloud connectivity, multi-cloud, private closed network, SD-WAN, the proximity and density of fiber providers, and the Internet. This infrastructure is especially well-suited for global businesses that want to have their primary and backup sites in different regions and countries with standardized services and operations.  

How can colocation data centers keep my constituents connected? 

The path to streamlined, reliable connectivity starts with a well-conceived topology, such as what we call “Data Center Interconnect.” This technology uses high-speed connectivity to connect two or more data centers over short, medium, or long distances.  

As a global data center company, we deploy a “switched fabric” topology to connect our data center network, cloud exchange, and internet exchange services to our service providers and enterprise customers. This fabric is a network connectivity platform that provides low latency, high availability, and secure connections between hybrid multi-clouds, enterprises, and your own digital assets. 

What are some problems that colocation data centers can solve? 

Data Center Interconnect is geared to help in several scenarios. The main motivation for data center interconnect has traditionally been the assurance of business continuity in a disaster. Companies could avoid network breakdowns by setting up their mission-critical infrastructure in more than one data center in the situation of a metro-wide catastrophe.  

But now, more companies are finding that they are constantly in need of increased bandwidth, as usage increases of laptops, smartphones, game consoles, in-vehicle navigation systems, and other devices. Slow response time to access the information is unacceptable. Data Center Interconnect provides connectivity links precisely when needed:  

  • Businesses relying on remote employees will not be a short-term trend. A geographically distributed workforce requires fast, reliable connectivity with the ability to scale up quickly. VPN usage has gone up more than 130% in the US during the global pandemic. Video communications have become a medium of choice for business, family, and online learning applications. Zoom, Microsoft Teams, and WebEx have seen a considerable increase in subscribers. Zoom reported $328 million in revenue during its February–April 2020 quarter.  

  • In online gaming, Electronic Arts (EA) reported tens of millions of new players dove into their online and mobile games during the pandemic. TDK Corporation sees a significant opportunity for its high-performance 6-axis MEMS motion sensor for gaming controllers and AR/VR applications. These millions of gamers need low latency connectivity, which Data Center Interconnect can facilitate. 

  • Online shopping has also exploded. Forbes reported that total online spending in May hit $82.5 billion, up 77% year-over-year. To consummate their purchases, customers must have an uninterrupted, smooth transaction that comes from the right amount of bandwidth availability. 

What are some use cases for Data Center Interconnect? 

Depending on a company’s goals, it could benefit from several different uses of Data Center Interconnect. Here are some examples: 

  1. A company connects to its own network infrastructure in a different data center within NTT Global Data Centers. For instance, a customer with a global presence across NTT Global Data Centers, say in the US (perhaps in California and Virginia), in APAC (perhaps Tokyo, Singapore, and Hong Kong) and Europe (perhaps London and Frankfurt) can interconnect their network assets.

  2. A company connects to Public Cloud (AWS / MSFT Azure / IBM Cloud / Google Cloud) in the same region and across the globe.

  3. A company connects to a vendor or partner over a private connection in the same region and across the globe.

  4. A company connects to its own infrastructure or third-party in a third-party data center. 

To sum up, the overarching benefits of the global network fabric found in Data Center Interconnect are that companies will avoid delays in connecting with their employees, customers, and business partners. This will result in more efficient external interactions with customers and prospects, and more effective internal interactions between employees. 

NTT Global Data Centers Americas deploys a “switched fabric” topology to connect our data center network, providing low latency, high availability, and secure connections between hybrid multi-clouds, enterprises, and your own digital assets.


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