Network Operations & Monitoring (Level 1 Support)

Using industry standards and recognized best practices, RagingWire Enterprise SolutionsSM (RES) Network Operations Center (NOC) engineers monitor and provide Level 1 support for all layers of your IT environment 24x7x365. Combined with our continued focus on service excellence, RES processes are built upon the ITIL framework and ISO 17799 as well as being SAS 70 type II compliant. Additionally, NOC services have been independently audited and are SunToneSM Certified for Network Monitoring.
RagingWire\'s monitoring infrastructure is built upon best-of-class technology and standards. NOC engineers effectively respond to critical threshold alerts and alarms, leveraging our customer-specific relational knowledge tools to notify customers of issues as they arise. Further, we has designed our service support monitoring processes to integrate with our customers IT organizations.
 
 
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Please give us a call at (916)286-3000, or email us by completing and submitting a Request Information form.