RagingWire Data Centers, Inc. Privacy Policy Statement

The following privacy policy sets forth how RagingWire Data Centers, Inc. (“RagingWire” “we” or “us”) collects, stores and processes personal information collected from, or provided by, you when you visit www.ragingwire.com (the “Site”).  Please read this Privacy Policy carefully.  By using our Site or otherwise submitting your information to us, you agree to the terms of this Privacy Policy.  If you do not agree with the terms of this Privacy Policy, please do not use the Site.

GENERAL

If you supply us with your postal address, email address, or telephone numbers on-line, you may receive telephone contact, postal mailings or emails from us with information regarding new products and services or upcoming events.  If you do not wish to receive such telephone calls, postal mailings or emails, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.  We may also use personal information you provide to us to provide you with services or further information you request, respond to your questions and comments and provide customer support and comply with applicable legal requirements and industry standards.

Upon request, RagingWire provides you with access to all personal information that we have collected and that we maintain about you.  You can access this information by sending us an e-mail, calling us, or writing to us.  You can also have this information corrected by sending us an e-mail, calling us, or writing to us.  Our contact details are listed below.

We may disclose aggregated information about our users without restriction.  We may disclose your personal information to our subsidiaries and affiliates, or to contractors, service providers, and other third parties we use to support our business.  Such third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.  We may also disclose your personal information to: (i) comply with any court order, law, or legal process, including to respond to any government or regulatory request; (ii) enforce or apply our Website Terms of Use and other agreements; and/or (iii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of RagingWire, users of our Site, or others.

We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets.  Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.  Except as otherwise set forth in this Privacy Policy, or as otherwise agreed with you, RagingWire will not share your information with any third party.

Web Server

RagingWire automatically receives and records information on our web server logs from your browser, including your IP address and the page you request.  RagingWire does not use this information for any purpose other than internal statistical and analytics purposes.

Cookies

When you visit the Site, we may also collect certain information by automated means, such as cookies.  A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser.  We may also use third-party website analytics tools (such as Google Analytics) that collect information about user traffic on the Site.  The information we may collect by automated means may include, but is not limited to, the following:

  • information about the devices you use to access the Internet (such as the IP address and the type of the device, operating system, and web browser);
  • dates, times and duration of visits to the Site (including whether you are a repeat or first time visitor); and
  • information on actions taken on the Site (such as page views and site navigation patterns)

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies.  The “Help” function within your browser should tell you how to do this.  Alternatively, you can visit www.allaboutcookies.org, which gives comprehensive information on how to disable cookies on a wide variety of desktop browsers.  If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.

E-mail

By sending us an electronic mail (e-mail) message, you may be sending us personally identifiable information.  In these cases, we may retain the information as long as necessary to respond to your request or otherwise resolve the subject matter of your e-mail.  Please be aware that email is not necessarily secure from interception or misdirection.  For your own protection you may wish to communicate sensitive information using a method other than email.

Form Submission

When you proactively submit your contact information in the form of an inquiry, our system stores that information for further communication and interactions.  Though we do not sell or share any of this information with any external 3rd party organizations, RagingWire uses this information for periodic announcements and promotions unless you explicitly opt out from such communications.

3rd Party

Some pages on the RagingWire website may include web content or functionality from third parties, such as embedded videos hosted by non-RagingWire services.  For example, content or functionality from third parties, including but not limited to YouTube.com and Google.com, may be present on some web pages.

These third parties may use web measurement and customization technologies (such as cookies) in conjunction with the provision of this content or functionality.  You should consult the privacy policies of these third parties for further information.

Security

RagingWire has reasonable security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

Geographic Restrictions

RagingWire is based in and operates the Site out of the United States, in accordance with the laws of the United States.  By submitting your personal information to us, you expressly consent to the transfer, and processing, of such information outside of the country in which you are located, including in the United States.  The countries in which we process your information may not have the same data protection laws as the country in which you are located.  We will protect your information as described in this Privacy Policy but we do not represent or warrant that the Site is appropriate or available for use in any particular jurisdiction.  Those who choose to access the Site are responsible for complying with local rules, regulations and laws.

California Users: Your California privacy rights

California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes.  You may opt-out of information sharing or find out about any rights you may have under California Civil Code section 1798.83 by emailing us at infosec@ragingwire.com

Children Under the Age of 13

The Site is not directed to, and the Company does not knowingly collect or solicit personal information from, children under the age of 13.  If we learn we have collected or received personal information from a child under the age of 13, we will delete that information.  If you believe we might have any information from or about a child under the age of 13, please contact us at infosec@ragingwire.com.

EU-US PRIVACY SHIELD

RagingWire complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.  RagingWire has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.  If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

The Federal Trade Commission (FTC) has jurisdiction over RagingWire's compliance with the Privacy Shield.

DISPUTE RESOLUTION

In compliance with the EU-US Privacy Shield Principles, RagingWire commits to resolve complaints about your privacy and our collection or use of your personal information.  European Union individuals with inquiries or complaints regarding our Private Shield privacy policy should first contact RagingWire at:

Postal Address:

Privacy Policy Dept.
RagingWire Data Centers, Inc.
5470 Kietzke Lane, Suite 230
Reno, NV 89511
Email: infosec@ragingwire.com
Tel: (916) 286-3000

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

EFFECTIVE DATE

This Policy is effective as of January 10, 2017.  We reserve the right to update or change this Privacy Policy at any time.  If we make a material change to our Privacy Policy, we will indicate on the Site that our privacy practices have changed and will provide a link to the new policy.  In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new or different use. You are responsible for periodically reviewing the Site and this Privacy Policy to check for any updates or changes.

QUESTIONS

For questions please contact us at the above addresses or phone number.